Counselling is a type of talking therapy that allows a person to talk about their problems and feelings in a confidential and safe environment.

A counsellor is trained to listen with empathy, and they can help you deal with any negative thoughts and feelings you have. Psychological therapies include psychotherapy, cognitive behavioural therapy (CBT), and relationship therapy, which could be between members of a family, a couple, or work colleagues.

Talking therapies such as counselling can be used to help with many different mental health conditions, including:

  • Depression

  • Anxiety

  • Borderline personality disorder (BPD)

  • Obsessive compulsive disorder (OCD)

  • Post-traumatic stress disorder (PTSD)

  • Long-term illnesses

  • Eating disorders, such as anorexia and bulimia

  • Drug misuse

Your counsellors


Ross Hoar
BSc, BA Hons, E.M.D.R Practitioner M.B.A.C.P (Accredited)

Ross has worked in the field of health and social care for over thirty years. For the first half of his career this involved working with disabled children and young people (including those who were sent away from home because they were “maladjusted”) and then with adults with learning disabilities.

Following this, for a period of some fifteen years, Ross then worked with homeless people with addictions, both in a residential setting and as part of a local authority/criminal justice system. During this time Ross specialised in working with prisoners and their families.

Now, having trained as a Gestalt Therapist, Ross seeks to support people with a broad range of difficulties. Ross has also trained as an EMDR (Eye Movement Desensitisation Reprogramming) Practitioner. This is used in the treatment of traumatic experiences such as PTSD (Post Traumatic Stress Disorder). Ross is an accredited member of the British Association of Counselling and Psychotherapy and a member of the EMDR Association UK & Ireland. These professional bodies provide an ethical framework for practice and require a professional standard of competence and supervision

What can Ross offer?

Through training and experience Ross has an ability to come alongside and support you to address matters that you are currently stuck in.

You may know why these difficulties are with you. But there may also be things happening which just don't make sense. Therapy can offer an understanding of how we find ourselves in these unexpected places, through honest, clear open dialogue.

Ross also works in a private psychiatric hospital, with adults and adolescents, and provides supervision for other Therapists.

He is registered with private medical companies including BUPA, AXA and AVIVA.


Heather Pashley

Heather works as a counsellor and psychotherapist with the NHS and in private practice, helping clients to make sense of their experiences and to challenge negative patterns in their lives. She works with depression and anxiety, loss and grief, relationship problems and life changes of all types. Heather also has a particular clinical interest in working with people in professional roles who struggle to maintain their mental wellbeing through stress and burnout.

Following a first degree from Oxford University, Heather worked as a business consultant and strategist for 15 years.

She became particularly interested in the human aspects of change when studying for her Masters and went on to study human and developmental psychology with the Open University before deciding to formally retrain and qualify as a counsellor and psychotherapist. She graduated with Distinction and is now a registered member of the British Association for Counselling and Psychotherapy.

Heather’s approach to counselling and psychotherapy

As our personalities develop, we all establish patterns of behaviour and communication which serve us well at certain times in our lives but may become unhelpful at other times.

Through therapy Heather will work with you to change these patterns and, using clear models and terminology, will help you to gain deeper insight into your own processes. She will help you to make changes which will be sustainable long after your therapy has ended.

Heather integrates a range of methods to offer you a uniquely tailored approach. She may use various counselling techniques to help you explore your experience, methods like Cognitive Behavioural Therapy (CBT) to deal with your responses to events in the here and now, and deeper psychotherapeutic techniques to revisit very early, subconscious decisions which are no longer appropriate but continue to negatively affect your life.

At the heart of Heather’s approach is a fundamental belief that you have the power to change.


Catherine Llewellyn

Catherine is experienced in working with issues of anxiety, relationship difficulties, low self esteem, childhood trauma/abuse, post Traumatic stress, exam stress,  domestic/sexual violence,  bereavement, depression, attachment , self harming, OCD & loss.

Catherine has worked primarily with young people, but is qualified to and has experience of working with all ages. She offers a holistic approach to counselling, working with her client’s thoughts, feelings and emotions. Catherine holds a BA (Hons) in pyscho/social Theory and Practice and a Professional Diploma in Humanistic Counselling. She is trained in Trauma Focused CBT for children and young people.

Catherine's approach is Humanistic, which means that the clients subjective experience is very important and allows the client to explore whichever issues they are concerned about. These issues have often been influenced by past or present experiences. Catherine offers a confidential, accepting, safe, non-judgmental, space for the client to explore the issue or issues that have them, as an individual to Therapy. Her approach is thoughtful, engaged and compassionate and can also at times be challenging. Her way of working enables clients, through the counselling relationship of non judgment and respect to work towards a more resourceful and satisfying way of being.

She is BACP registered so adheres to the strict code of ethical practice of the associations professional framework.


Antonia Gerlach-Charlton

Antonia offers short and long-term counselling for adults in a safe and reflective space, where you don’t have to struggle with your difficulties on your own. Together you can explore what is going on for you. She can help you gain awareness, discover choices, heal and learn to empower yourself.

Antonia is a very empathic listener, who believes in the healing power of you telling your story, of being heard and seen, of you knowing that it matters what you feel, think and have to say. She observes and communicates with great care and compassion.

Antonia uses methods from different therapeutic disciplines to suit your specific needs. She especially uses methods which encourage whole brain-thinking, rather than over-relying on logic.

She can help you with;
- Anxiety: My heart is beating fast. My breath is shallow.
- Stress: I feel overloaded.
- Depression: I have no energy. I have lost motivation.
- Stuck-ness: I am trying to find a solution, but I keep going around in circles.
- Confusion: My head is in a muddle. I need time and space to think.
- Overwhelmed: I cannot cope. I don’t know where to start.
- Self-esteem: I am not good enough.
- Shame: I am unlovable. I am a mistake.
- Loneliness: I feel separate. There is no one I can talk to. No one understands me.
- Loss and Grief: Someone or something I had is gone. It has left an emptiness that hurts.

Antonia is a Humanistic Gestalt counsellor. In her continuous professional development, she focuses on
* Neuroscience in counselling
* Managing weight and obesity
* Movement and Expressive Arts in Counselling
* Working with dreams

Counselling session times

Monday 9:30am - 8:00pm Counselling with Ross or Antonia
Tuesday 5:30pm - 7:30pm Counselling with Catherine
Wednesday 3:00pm - 7:00pm Counselling with Heather
Thursday 9:00am - 7:30pm Counselling with Ross
Friday 9:30am - 6:30pm Counselling with Ross, Heather or Catherine

Counselling consultation fees

Counselling assessment (Ross) £25
Counselling session (Ross, Heather, Antonia) 55 mins £60
Counselling session (Catherine) 55 mins £50